Privacy Policy 

Introduction

Your personal data is important to us, and we want to make sure you know how we use and protect it. “Personal data” is information that either identifies you or is about you as an individual. In this privacy statement, we’ll explain how we collect, share, and process your Personal data. We’ll also tell you about your rights and how you can exercise them. From time to time, we may also provide you where relevant, with additional privacy information in a separate notice for any other specific purpose and activities.

This Privacy Statement articulates the privacy and data protection principles followed by Tally Solutions Private Limited and its group entities (affiliates, subsidiaries, associates) around the world about the personal data of website visitors, customers, prospects, Developers who offer plug-ins/services and partners. Tally is Headquartered at Tally Solutions Pvt Ltd, AMR Tech Park, Hongasandra, Hosur Road, Bangalore – 560068 , Registered office at: Tally Solutions Pvt. Ltd. 331 – 336, Raheja Arcade, Koramangala, Bangalore – 560 095. (“Tally”, “we”, “us” and “our”).

Scope of this statement:

This Privacy Statement covers how we process personal data collected directly from you or received from third parties when you interact with us in instances such as:

• Visiting our websites, social media pages, or other public-facing digital platforms
• Communicating via email, phone, or messaging
• Using our products and services
• Participating in events, webinars, campaigns, or contests
• Accessing our content
• Offering services/plug-ins
• Providing reviews

The Platform may include links to third-party websites for your convenience and information. By accessing these links, you will leave the Platform. Tally does not control those third-party websites or events, nor their privacy practices, which may differ from those of Tally. We do not endorse, and make no representations regarding, any third-party websites. Any personal information you choose to provide to, or that is collected by, these third parties—including social media platforms linked through our website—is not governed by Tally’s Privacy Statement. We encourage you to review the privacy policies of any third-party website before submitting your personal information.

What Personal data do we collect?

We may collect the following types of Personal data about you when you associate with us as a registered member of the platform, as relevant and allowed by law. In this privacy Statement “you” refers to you if you are an individual person or your employee(s) and representative(s) if you are a body corporate or a company or any other legal entity.

If you give us someone else’s Personal data, you must have their permission and explain to them how we’ll use it

Identification data – information that identifies you. For example, your name, your designation, company details, photo

Contact data – information that allows addressing, sending or communicating a message to you. For example, your email address, phone or mobile number and residential / official  address.

Geo-location data – information that provides or contains a device’s location. For example, your internet protocol (IP) address or your cookies identifier.

Communications data – information relating to you contained in voice, messaging, email and other communications we have with you.

Organizational Data: Company Name, Logo, KYC details like GSTIN

Platform usage Data: content that you create such as posts, comments, types of content that you view r interact with and how you interact with them, features that you use and what actions you take in them, device data, reports about our platform’s performance on your device, friends, followers and other connections, third party websites and events that you access

Sensitive personal data (sometimes known as special category personal data in some countries) may include: voice calls during our interaction and such calls may be recorded for monitoring and training purposes. If you participate in our campaigns, events, webinars, or similar activities, your image or video may be captured. You will have the option to choose whether or not to be recorded, and any use of such media will follow the privacy practices outlined in this Privacy Statement.

How do we collect Personal data?

We usually get your Personal data directly from you, but we may also obtain it from other sources as necessary, including from: such as sourcing partners with whom you have already provided your consent.

Why do we collect your Personal data?

We collect your Personal data so that we can manage our relationship with you or the individual, company, business or organisation you represent.

We generally process your Personal data with your consent where required by law or where otherwise permitted or required by applicable law.

We may not be able to offer or provide our services if you do not provide us with the necessary Personal data or do not want us to process the Personal data that we consider is necessary and/or is required to meet our legal and regulatory obligations.

Purposes of Processing

We process your Personal data for the following purposes, as relevant, depending on whether we provide services to you directly or represent, or are associated with, other individuals or organisations who provide services to us.:

• creating, registration and maintaining your membership
• contacting you; and/or
• maintaining up-to-date records of authorised persons; and/or
• monitoring and recording our communications with you
• for the security of our systems and networks in order to keep your data safe and confidential; and/or
• Provide & curate features according to your interests
• Facilitate the sharing of content, provide messaging services
• responding to questions or managing any complaints, including monitoring conversations and posts to identify conversations, sentiments, and complaints about your activities on the platform
• To send you notifications about updates — including the availability of new features, important product communications, or changes to the terms and conditions of our platform and services and/or
• complying with relevant local and foreign law, regulations, rules, directives, judgments or court orders, requests, guidelines, government sanctions, embargo, reporting requirements, restrictions, demands from or agreements with any authority (including domestic or foreign tax authorities), court or tribunal, enforcement agency or exchange body in any relevant jurisdiction where Tally or its group companies operate; and/or
• exercising our legal rights and conducting legal proceedings

What is the lawful basis for processing your Personal data?

• Contractual Obligation – When we need to use your Personal data to perform our responsibilities for the performance of our contractual obligation; and
• Legitimate Interest – When we have a legitimate interest in processing your Personal data. For example, we may process your Personal data to send you promotional/service communications, use (anonymous/pseudonymous) data for statistical analysis and train our systems to tailor the process, establish and defend against legal claims, etc.
• Legal Obligation – When we find such processing is necessary to comply with our legal obligations; and
• Consent – When we have your consent to do so. When consent is the legal basis for our processing, you may withdraw such consent at any time, in accordance with applicable laws and regulations.

To whom your Personal data may be shared with?

• We do not sell your personal information. We may share that information with certain of our business partners to provide you with direct marketing opportunities (which you may always opt out of receiving).
• We may share your Personal data within our parent and group companies.
• We may share your Personal data for the Purposes of Processing as set out in this privacy Statement, including with our other service providers, our business partners, other third parties and as per business requirement, as required by law or requested by any authority.
• We limit how, and with whom, we share your Personal data and take steps to ensure your Personal data is kept confidential and protected when we share it.
• We may share your Personal data for our purposes of processing with the following, where relevant and allowed by law:
• Authorised third parties – any other person you have authorised us by your consent to share your Personal data with.
• providers of professional services, such as market researchers, community accelerators and management consultants
• advertising companies and social media platform providers.
• service providers, such as operational, administrative, data processing and other technology service providers, including anyone engaged or partnered with to analyse and facilitate improvements or enhancements in our operations or provision of platform and associated services.
• Government authorities and law enforcement

As required by law or as requested by any authority, which includes any government, quasi-government, regulator, administrative regulatory or supervisory body, court, tribunal, enforcement agency, exchange body or domestic or foreign tax authorities, having jurisdiction over us whether within or outside your jurisdiction.

Cookies and other technologies

Cookies are small text files stored on a user’s device when they visit a website. They help the website recognize the user on future visits and are used for purposes such as analytics, remembering preferences, authentication, and delivering relevant content or advertising.

Strictly Necessary Cookies: These cookies are essential for the website to function and cannot be disabled. They support core features such as login, form submissions, and saving privacy preferences. Blocking these cookies may impact site functionality. They do not store personally identifiable information.

Performance Cookies: These cookies help us understand how visitors use the website by collecting aggregated and anonymous usage data. This allows us to measure and improve site performance. Disabling these cookies prevents us from monitoring website performance.

Functionality Cookies: These cookies enable enhanced features and personalization, such as remembering user settings. They may be set by us or third‑party providers. If disabled, some site features may not work properly.

Targeting Cookies: These cookies are set by advertising partners to deliver relevant ads based on browsing activity. They do not directly store personal information but identify the browser or device. Disabling them results in less personalized advertising.

Third‑party analytics cookies used on our website, including Google Analytics, please refer to the link below:
https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

You can opt out of Google Analytics tracking by installing the Google Analytics Opt‑out Browser Add‑on, which prevents website visit data from being sent to Google Analytics. This opt‑out does not affect data shared directly with the website or other analytics services.

General Cookie Information

We use cookies to operate the website, personalize content, analyze traffic, and support social media features.
Details of all cookie categories and their lifespans are available on the Cookie Classification page.
You can manage or change your cookie preferences at any time through Cookie Settings, and cookie data is deleted once its lifespan expires.

We may share information about your site usage with analytics, advertising, and social media partners, who may combine it with data from their own services. By continuing to use this website, you consent to our use of cookies.

You can choose to accept or decline cookies, either by selecting accept or decline in the banner on your first visit (in the latter case we will try to set a cookie to record your preference for future visits), or by changing the settings in your web browser. Most web browsers are set by accept cookies by default, but you can usually modify your browser settings to decline cookies if you prefer. These settings are usually found within the ‘privacy’ section. For mobile devices these may be within the browser app settings.

We use web beacons or tracking pixels in our emails and web pages to understand whether our communications have been opened or content has been accessed. These technologies operate invisibly and are commonly used for email tracking and website analytics. The information collected helps us personalize our communications by sending content that is relevant based on your past engagement.

Security of your Personal data

We seek to use appropriate technical and organizational measures to safeguard Personal data within our organization against loss, theft, breach, and unauthorized use, disclosure, or modification. We have taken measures to keep your Personal data secure including encryption and other forms of security. We also require our employees and any third party who we engage to comply with our internal policies and to input the appropriate compliance measures as in the applicable laws and regulations, by executing confidentiality agreements, data processing agreements and other documentation for imposition of the regulatory obligations to safeguard your Personal data.

When do we conduct direct marketing?

We may and by providing additional privacy notice information as required by applicable law, use your contact details to send relevant marketing communications (such as by post, email, telephone, SMS, mobile app or social media) for direct marketing purposes.

We may send the following types of communications (unless you have informed us that you do not wish to receive such communications):

• seminars and webinars
• other events or opportunities.
• Updates on our new / other products and services including offers and promotions.

We may conduct market research using demographic and insights analytics by aggregating the Personal data that we hold about you to provide you with marketing communications, which are more relevant and tailored for you.

We may share limited information about you with social media platform providers we engage with for the purpose of online social media advertising where you have permitted us and the social media platform provider(s) to use cookies that support our marketing on these platforms. For example, to check whether you have an account with social media companies, so we can ask them to display more relevant marketing messages to you about our products and services.

You may withdraw your consent or opt-out from receiving such marketing communications in accordance with your rights at any time by clicking the “unsubscribe” link included in the messages you receive.

Changes to this Privacy Statement

From time to time, we may revise this Statement for reasons, including but not limited to reflect our industry initiatives, changes in the law, and changes to the scope of the services, among other reasons. revised Privacy Statement will accordingly be published on this page.  We will not reduce your rights under this Privacy Statement without your explicit consent.

This Privacy Statement was last updated on <provide date>

Your rights

We want to make sure you are aware of your rights in relation to the personal data we process about you.

If you wish to exercise any of these rights, if you have any queries about how we use your Personal data that are not answered here, or if you wish to complain regarding your rights, please contact us at dataprivacy@tallysolutions.com

• Right to be Informed – You have a right to be informed of how we use your Personal data.
• Right to Access – You have a right to get access to the personal information we hold about you.
• Right to object – You have the right to object to the processing of all or part of your personal data.
• Right to correct / delete false or misleading data – You have a right to rectification of inaccurate Personal data and to update incomplete Personal data we hold about you.
• Right to Data Portability – You have a right to request us to send a copy of your Personal Data to another organisation.
• Right to Erasure – You have a right to request that we delete your Personal data.
• Withdraw consent – You have a right to withdraw your consent, (which shall not affect the lawfulness of processing based on consent before its withdrawal)
• Right to opt-out from marketing communications.

Data retention

We retain your Personal data for as long as you engage with us and may retain your Personal data for a period of time afterwards, depending on the type of Personal data, as required by our policies, applicable laws and regulations. Where we do not need to retain your Personal data for this period of time, we may destroy, delete or anonymise it sooner at your request or our discretion.

Data transfer

Your Personal data may be stored and processed in any country including India where we have facilities or in which we engage data controllers or processors. Where the data is shared, we will ensure that it has an appropriate level of protection and that the transfer is lawful, in accordance with the applicable data protection laws and regulations.

Contact Us

If you have any questions about this privacy Statement, or for grievance redressal – you may contact our Data Protection Office at: dataprivacy@tallysolutions.com